If you are trying to sign in using email and having trouble, please try logging in with a social account such as Google, Facebook or Twitter.

In some cases, clicking the link within a mail app is preventing login success.

You can set/reset a password using the "set password" button below the social sign in buttons.

The email address you submit will be sent set/reset password instructions. This should resolve the issue.

Please be assured that mycarcheck does not operate a subscription service and does not repeat bill any cards or bank accounts. We do not take any direct debit payments.

Please check very carefully that you are contacting the correct company.

We are aware that some other websites are charging users on a monthly basis, after an initial free period or trail, and we would like to assure all users that this is NOT mycarcheck and we have NEVER used this sales technique.

Consider purchasing a comprehensive report that will tell you important information such as if the car is recorded as being stolen, written off, has a loan outstanding on it, and much more. Be car confident, data comes direct from trusted sources, the Police, DVLA, MIAFTR and finance firms.

If you purchased a basic check, consider purchasing a comprehensive report that will tell you important information such as if the car is recorded as being stolen, written off, has a loan outstanding on it, and much more.

We can only report the car data as it is provided to us. We cannot alter the data from our partners, only report it. Our data comes from trusted sources, the Police, DVLA, MIAFTR and finance firms. Unfortunately for a small number of vehicles, the data provided to us is incomplete or inaccurate.

Checks are a snapshot of the data relating to a particular vehicle at the time the Check was created.

All the vehicle checks you purchase from 'mycarcheck' are saved to your 'my checks' area. Log in to your account via the website then make your way to the 'my checks' area. The 'my checks' section will list all your previous vehicles checks.

All the vehicle checks you purchase from 'mycarcheck' are saved to your 'my checks' area. Log in to your account via the website then make your way to the 'my checks' area. The 'my checks' section will list all your previous vehicles checks.

If you are still unable to see all your checks, this may be because you used a different email address to login. Scroll down to the end of your 'my checks' page and select 'recovert checks and credits'. You will be directed to enter an alternative email address in order to reclaim your checks.

All the vehicle credits you purchase from 'mycarcheck' are saved to your account. Log in via the website then make your way to the 'my credits' area. The 'my credits' section will list all your previous credit purchases and uses.

All the vehicle credits you purchase from 'mycarcheck' are saved to your account. Log in via the website then make your way to the 'my credits' area. The 'my credits' section will list all your previous credit purchases and uses.

If you are still unable to see all your credits, this may be because you used a different email address to login. Scroll down to the end of your 'my credits' page and select 'recovert checks and credits'. You will be directed to enter an alternative email address in order to reclaim your credits.

We can only report the car data as it is provided to us. We cannot alter the data from our partners, only report it. Our data comes from trusted sources, the Police, DVLA, MIAFTR and finance firms. Unfortunately for a small number of vehicles, the data provided to us is incomplete or inaccurate.

Checks are a snapshot of the data relating to a particular vehicle at the time the Check was created.

Images of vehicles are for illustrative purposes only. We endeavour to match images as closely as possible.

The pricing and usage details for our mytextcheck service can be found on this page.

If you have not received the messages marked "PAIDMSG" then you have not been charged the premium messages fee. This may because your account lacks the required credit or does not have premium messaging enabled. Note that the "FREEMSG" messages do not contain the full Check, and as such details of an important warning may be missing. Contact your service provider to enable service if you do not receive the "PAIDMSG" messages.

All our data comes from trusted sources such as the Government, the Police, DVLA, MIAFTR and finance firms. This data is made available to us on the basis that it is either a matter of public record or it is in the public interest for this data to be viewable.

The original generator of the vehicle check has the option to make the page "unlisted" by operating the appropriate toggle option when viewing the check page. Once the check is set to "unlisted" it will only be discoverable by people that have the check's uniqie identifier or URL.

Invoices are available on the my invocies page. You must be using the same account, or session, as the original purchase.

You must also be logged in and have an account in good standing. If you do not have an account or do not supply suitable profiles for us to review then unfortunately we will not be able to respond. Use the "I still need help" button below to send us your details and a brief outline of how you intend to use mycarcheck vehicle checks in your content.